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Planned Preventative Maintenance vs Reactive Maintenance 

April 23, 2018 by WINNS Services

When discussing the maintenance of your business site, equipment and machinery you may have heard the terms "planned preventative maintenance" and "reactive maintenance", but what exactly do they mean, and how can they help your business? 

Planned Preventative Maintenance 

This type of maintenance involves regular checks being carried out on the infrastructure of your company to avoid serious faults, breakages or damage. This can be completed through a variety of arrangements. The most common is time-based, where checks are scheduled in based on the warranty, instructions and policy regarding the infrastructure and experience of the team carrying out the work. There is also condition-based, where infrastructure is monitored based on the prediction made as to when faults may occur. This is often implemented for items that have an ongoing track of its operations. For example, printing stations will indicate when its out of paper, requires ink, or cannot print due to a mechanical fault; which is when the maintenance team will attend. 

This type of maintenance is often favoured due to the peace of mind it gives companies, as they know that their operations are being consistently monitored to maintain the smooth running of their business, and faults can often be avoided with this proactive service. 

Reactive Maintenance 

This is the service that is implemented once electrical items and machinery have broken down, and cannot operate until the maintenance team fixes the fault. This can cause severe disruption within the business' operations, as it will be out of service until remedied, and even then, depending on your existing reactive maintenance strategy, it may take days for a team to see to it, impacting your business further. This can be beneficial for companies who are looking for a reduced start up cost, as paying only when something breaks, rather than paying monthly for example to avoid it can be ideal for some. However there is a big unpredictability risk associated with this type of maintenance, as there will always be an uncertainty as to whether the electrical items used within your business are on the decline or not.


Each business will have their own preference towards which type of maintenance is best for their operations; planned preventative maintenance or reactive maintenance? Reading the explanations above should give you an idea of which one suits you best. Planned Preventative is often deemed better as it allows you to keep on top of the smooth running of your electrical assets, but if you are in a position where you would rather run an asset until it breaks, then reactive maintenance is more suitable. It all depends on your business!

WINNS Services has been established for over two decades and we pride ourselves in exceeding client expectations. We offer both planned preventative and reactive maintenance to our clients, so if you have any questions, please do not hesitate to give us a call on 01702 719100 or email us at info@winnsservices.co.uk

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