Contracting out your cleaning for the first time, or being new to the post that requires you to contract out cleaning, can be quite daunting.
Recognising how intimidating this process can be and how easy it is for us professionals to forget that this is not a daily occurrence for new clients, we have put together an outline of all the actions and their normal order of occurrence that occur before the actual start date of a contract.
In addition, we have put together a list of all the behind the scenes actions that are necessary to ensure that the start up or transfer of your cleaning provision runs as smoothly as possible. At WINNS we believe that everything runs so much easier and smoother for all if everyone is clear on what needs to be done, who needs to do it, when they need to do it and why. The most important behind the scenes task is the New Contract Meeting where the lead is agreed and dates decided.
Of course, no two start ups are the same, especially if, like WINNS, you are in receipt of a bespoke service. However, please make sure that your new contractor has a map of their actions that they can share with you to ensure that nothing gets overlooked.
WINNS have adopted blueprinting as their preferred method of mapping service provision. This is a very visual map that allows everyone to easily see what should be happening in an ideal world. It also allows us to identify the potential fail points within our control and for us to plan for potential fail points outside of our control. WINNS adopts this method for all processes at Head Office and it has meant that ‘assumptions’ of actions are a thing of the past.
For more information on contract start ups or for information on blueprinting activities, please contact Ryan Stillwell on 07102 713100.