THE TRIPLE BOTTOM LINE IS:
- Planet (environmental impact)
- People (social impact)
- Profit (economic impact)
'The continuing commitment of businesses to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.'
AS A FRAMEWORK, THE TRIPLE BOTTOM LINE REQUIRE ORGANISATIONS TO CONSIDER:
- The environmental impact of an operation, i.e. recyclability of materials, the pollution emitted by an operation or its carbon footprint, and the extent to which finite resources are used.
- The social impact of an organisation's activities, i.e the safety and wellbeing of employees and customers or the employment impact of an operation's location.
- The economic impact, i.e monetary revenues and profit generated by an operation, aspects such as risk reduction.
Arguably whatever your belief, by operating with sustainability at the forefront of the decision making process will ultimately ensure that your organisation is more likely to sustain itself and be profitable in the long run.
Whilst managing the triple bottom line will require managers to make compromises in each of the individual elements, having a long-term strategy will ultimately achieve a satisfactory outcome for all.
Many of our clients are navigating the sustainability demands on their sectors and they can depend upon us to have all our accreditations in place and to support their initiatives. For some of our clients we have supported them in creating their own plans.
By offering more services and by assisting clients to adopt to the changing environment, we can work supportively to ensure a limited impact upon the environment and health & wellbeing of participants. For example, one of our clients had 47 sites, they bought another 10 but sold 17. Working together meant there were no redundancies.
Innovation is a high priority at WINNS where every member of staff is continually asked to say what the company should stop, start and keep doing. Responses prompt innovative thinking and innovative thinking often requires new ways of working so sustainability considerations work hand in hand and in the main demand cost savings, i.e. going from a paper heavy operation to a paperless driven one.
IN 2022, WINNS AS A TEAM ACHIEVED THE FOLLOWING:
PLANET
- QR Code - reduced paper and plastic
- Taken active part in national charities - Cancer research - British Heart Foundation
- Promoting reusable drinking containers - provided staff water bottles and travel mugs
- Working towards paperless operations @ 90%
- Geographical site allocation to reduce negative impact of travel
- Used social media to promote local recruitment
- Changing processes to promote the use of public transport or walk
- Operations only come in on the first Monday of the month and route planning to help lower emissions
- Reducing printing - Iauditor
- Promoting NTRL products
- Teresano (water machine used at to eliminate chemicals)
- Video meetings used where possible
PEOPLE
- QR code - ensured that everyone on site had the ready access to essential data, including H&S - Documents updated centrally thereby reducing frustrations of Managers and Head Office staff needing to replace
- Provided frontline staff with ice-creams in hot weather
- Provided staff with water bottles for hydration
- Provided staff with travel mugs for winter hydration
- Provided opportunity for staff to feedback on what the Company should stop, start, keep doing
- Introduced a monthly newsletter to promote Company and personal initiatives and recognise individuals
- Introduced quarterly whole staff training
- Introduced personal targets with Company targets
- Introduced weekly activities to allow all key personnel to have an active say in policy decisions, planning for the future and aid self-reflection
- Organised CPD course in Situational Awareness
- Provided regular team building events
- Introduced welfare calls to new starters in their first week
- Introduced Exit interviews to address issues
- Added a Mental Health awareness to all operations
- Increased social media presence via LinkedIn/Social media/Blogs
- Wrapped vehicles to provide corporate identity and promote the company
- Planned site groupings to improve efficiency freeing up time for Managers
- Provided quality team workwear
PROFIT
- QR codes saves money on printing, replacement, checking existence, updating documents
- Less use of Company vehicles wherever possible reducing congestion and parking charges
- Reduced energy prices
- Reduced phone tariffs
- Reduced gmail tariffs
- Reduced printing costs through new contract
- Introduced vehicle trackers to ensure optimum efficiency
- Moving sites from MW to London living wage
In preparation for 2023, WINNS Leadership Team took part in target setting for the Triple Bottom Line. Here are our proposed targets for 2023. We are hoping to achieve all these and more.
PLANET
- Charitable activities selected
- 1 x national charity - Cancer Research
- 1 x local charity - Havens Hospice
- 1 x personal charity (related to stakeholder requests for sponsorship)
- Actively monitor site allocation and visits to minimise negative effects of travel
- Focus on local recruitment to reduce negative effects on travelling
- Reduce Office space - reduce energy costs
- Continue to promote ntrl products
- Continue to promote the Terasano system
- Move to hybrid/electric vehicles
PEOPLE
- Make sure the correct person os doing the work making best use of their skill set and providing job satisfaction
- Spend more time with onboarding new staff
- Ensure staff are full trained so that they do not put pressure on rest of the team/managers
- Promote local recruitment to support local communities
- Continue CPD and up skilling
- More thorough recruitment stage
- Invest in the staff make them feel that are apart of a team
- Improve communication with our field staff i.e. holiday procedures etc
- Shadowing
- Clear training plan
- Clear route of growth
- Training budget
- Offer good staff better sites and pay
PROFIT
- Onboarding new staff will reduce recruitment associated costs
- Further reduce vehicle use by focusing growth around contract grouping
- Reduce Office space - reduce rental costs and utility bills
- Lease Office space out to other companies
- Better understanding of overheads and costs
- Look at Tender processes
- Train staff to carry out carpet cleans/periodics/screen cleaning etc instead of using subcontractors create own team
- Ask subcontractors to provide us with a set rate
- More video meetings
